Does Read AI train on your data? (Business plans)
Doesn't train by default
Doesn't train on business data by default.
"Not without your explicit opt-in." ~10-15% of users opt into the Customer Experience Improvement Program.
Why this matters: A "no" keeps your prompts and files out of Read AI's models, where they couldn't be removed later. Confirm it covers the plan you use. Why training matters →
Below: retention, SOC 2, ISO 27001/42001, DPA, BAA, data residency and zero-retention for Read AI, each linked to Read AI's own page.
Trains on your data by default
"Not without your explicit opt-in." ~10-15% of users opt into the Customer Experience Improvement Program.
- support.read.ai/hc/en-us/articles/52055801266579-What-Does-Read-AI-Do-With-My-Data-Read-AI · checked Oct 17, 2026
Data retention
Users choose whether audio/video is kept; org retention policy auto-deletes after N days.
- support.read.ai/hc/en-us/articles/25702259763091-Security-Privacy-Overview · checked Oct 17, 2026
SOC 2 Type II
SOC 2 Type II.
- support.read.ai/hc/en-us/articles/52055801266579-What-Does-Read-AI-Do-With-My-Data-Read-AI · checked Oct 17, 2026
ISO/IEC 27001
Not stated on the Read AI pages we checked.
- support.read.ai/hc/en-us/articles/25702259763091-Security-Privacy-Overview · checked Oct 17, 2026
- support.read.ai/hc/en-us/articles/52055801266579-What-Does-Read-AI-Do-With-My-Data-Read-AI · checked Oct 17, 2026
- support.read.ai/hc/en-us/articles/37076084515219-Enabling-HIPAA-Compliance-in-Read-AI-Workspaces · checked Oct 17, 2026
ISO/IEC 42001
Not stated on the Read AI pages we checked.
- support.read.ai/hc/en-us/articles/25702259763091-Security-Privacy-Overview · checked Oct 17, 2026
- support.read.ai/hc/en-us/articles/52055801266579-What-Does-Read-AI-Do-With-My-Data-Read-AI · checked Oct 17, 2026
- support.read.ai/hc/en-us/articles/37076084515219-Enabling-HIPAA-Compliance-in-Read-AI-Workspaces · checked Oct 17, 2026
DPA available
Data Processing Agreement via Trust Center.
- support.read.ai/hc/en-us/articles/25702259763091-Security-Privacy-Overview · checked Oct 17, 2026
BAA / HIPAA
BAA available (Enterprise+ only).
- support.read.ai/hc/en-us/articles/25702259763091-Security-Privacy-Overview · checked Oct 17, 2026
Data residency options
Contact sales for storage in another location for large purchases.
- support.read.ai/hc/en-us/articles/25702259763091-Security-Privacy-Overview · checked Oct 17, 2026
Zero-retention option
Not stated on the Read AI pages we checked.
- support.read.ai/hc/en-us/articles/25702259763091-Security-Privacy-Overview · checked Oct 17, 2026
- support.read.ai/hc/en-us/articles/52055801266579-What-Does-Read-AI-Do-With-My-Data-Read-AI · checked Oct 17, 2026
- support.read.ai/hc/en-us/articles/37076084515219-Enabling-HIPAA-Compliance-in-Read-AI-Workspaces · checked Oct 17, 2026
Vendor pages we monitor for this tool
We save a fingerprint (SHA-256 of the page's visible text) on every check so we can spot when a vendor edits its terms.
| Page | Checked | Fingerprint |
|---|---|---|
| https://support.read.ai/hc/en-us/articles/25702259763091-Security-Privacy-Overview | Oct 17, 2026 | b753c546d36b… |
| https://support.read.ai/hc/en-us/articles/52055801266579-What-Does-Read-AI-Do-With-My-Data-Read-AI | Oct 17, 2026 | 83f592fa9196… |
| https://support.read.ai/hc/en-us/articles/37076084515219-Enabling-HIPAA-Compliance-in-Read-AI-Workspaces | Oct 17, 2026 | 8da22ea1a232… |
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See all Meeting notes tools · Why AI training on your data matters · How we source and verify this