Does Granola train on your data? (Business plans)
Depends on plan
Training default depends on plan or how you bought it.
Granola trains its own models on anonymized data by default on Free and Business; Enterprise is opted out by default. Third-party AI providers can't train on it.
Why this matters: "De-identified" removes names, not the substance of what was said or written. What "de-identified" covers →
Below, check how long Granola keeps your data and what it says about security and AI-management standards (SOC 2, ISO 27001 and ISO 42001). We also cover data processing agreements (DPAs), business associate agreements (BAAs) and HIPAA support, where data can be stored or processed, and zero data retention. Each answer links to Granola's own page.
Trains on your data by default
Granola trains its own models on anonymized data by default on Free and Business; Enterprise is opted out by default. Third-party AI providers can't train on it.
- docs.granola.ai/help-center/consent-security-privacy/security-privacy-data-faqs · checked Nov 9, 2026
“By default on Free and Business plans, anonymised data may be used for Granola’s own model improvements.”
- docs.granola.ai/help-center/consent-security-privacy/model-training · checked Nov 9, 2026
“Enterprise customers are opted out by default, and admins can enforce the setting across the entire organization.”
- docs.granola.ai/help-center/policies/privacy-policy · checked Nov 2, 2026
“We do not allow third parties such as OpenAI or Anthropic to use your Personal Data to train AI models.”
Data retention
Audio is deleted after transcription. Any plan can set a transcript auto-deletion period (Enterprise admins set it workspace-wide in the app); changes start a one-week cooldown.
- docs.granola.ai/help-center/consent-security-privacy/security-privacy-data-faqs · checked Nov 9, 2026
“Enterprise workspace admins can set a workspace-wide period in Settings → Workspace → General under Data security”
SOC 2 Type II
- docs.granola.ai/help-center/consent-security-privacy/security-privacy-data-faqs · checked Nov 9, 2026
“holds SOC 2 Type II certification.”
ISO/IEC 27001
- docs.granola.ai/help-center/consent-security-privacy/security-privacy-data-faqs · checked Nov 9, 2026
“ISO 27001 is not yet available.”
ISO/IEC 42001
Not stated on any vendor page we checked.
DPA available
- docs.granola.ai/help-center/consent-security-privacy/security-privacy-data-faqs · checked Nov 9, 2026
“We offer a Data Processing Addendum (DPA) incorporating EU and UK Standard Contractual Clauses.”
BAA / HIPAA
Not on Free or Business plans; desktop apps only.
- docs.granola.ai/help-center/consent-security-privacy/security-privacy-data-faqs · checked Nov 9, 2026
“HIPAA support is not available on Free or Business plans”
Data residency options
US (AWS) only.
- docs.granola.ai/help-center/consent-security-privacy/security-privacy-data-faqs · checked Nov 9, 2026
“We do not offer EU, UK, or other regional data residency at this time.”
Zero-retention option
Not stated on any vendor page we checked.
Vendor pages we monitor for this tool
We calculate a code from the page’s visible text each time we check it (a SHA-256 fingerprint). Changes to that code help us spot edits to the vendor’s terms.
| Page | Checked | Fingerprint |
|---|---|---|
| https://docs.granola.ai/help-center/consent-security-privacy/security-privacy-data-faqs | Nov 9, 2026 | b20658ce48ef… |
| https://docs.granola.ai/help-center/consent-security-privacy/model-training | Nov 9, 2026 | 1ac3b6d707a6… |
| https://docs.granola.ai/help-center/policies/privacy-policy | Nov 9, 2026 | 6aa2b6e99759… |
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