Does monday AI train on your data? (Business plans)
Doesn't train by default
Doesn't train on business data by default.
"monday.com does not use your customer data or content to train its AI models, and we do not allow others to do so." Data may be accessed up to 60 days for monitoring/improvement (opt-out by request).
Why this matters: A "no" keeps your prompts and files out of monday.com's models, where they couldn't be removed later. Confirm it covers the plan you use. Why training matters →
Below: retention, SOC 2, ISO 27001/42001, DPA, BAA, data residency and zero-retention for monday AI, each linked to monday.com's own page.
Trains on your data by default
"monday.com does not use your customer data or content to train its AI models, and we do not allow others to do so." Data may be accessed up to 60 days for monitoring/improvement (opt-out by request).
- support.monday.com/hc/en-us/articles/23227256685842-AI-FAQs · checked Oct 17, 2026
Data retention
Temporary access up to 60 days; some models (e.g. Anthropic Fable 5) may retain 30 days if enabled.
- support.monday.com/hc/en-us/articles/23227256685842-AI-FAQs · checked Oct 17, 2026
ISO/IEC 42001
Not stated on the monday.com pages we checked.
- support.monday.com/hc/en-us/articles/23227256685842-AI-FAQs · checked Oct 17, 2026
- monday.com/w/ai-trust-center · checked Oct 17, 2026
- monday.com/trustcenter · checked Oct 17, 2026
DPA available
Not stated on the monday.com pages we checked.
- support.monday.com/hc/en-us/articles/23227256685842-AI-FAQs · checked Oct 17, 2026
- monday.com/w/ai-trust-center · checked Oct 17, 2026
- monday.com/trustcenter · checked Oct 17, 2026
BAA / HIPAA
monday AI is HIPAA compliant for customers with an executed BAA.
- support.monday.com/hc/en-us/articles/23227256685842-AI-FAQs · checked Oct 17, 2026
Data residency options
monday AI follows the account's data region settings.
- support.monday.com/hc/en-us/articles/23227256685842-AI-FAQs · checked Oct 17, 2026
Zero-retention option
AI model providers operate under Zero Data Retention commitments.
- support.monday.com/hc/en-us/articles/23227256685842-AI-FAQs · checked Oct 17, 2026
Vendor pages we monitor for this tool
We save a fingerprint (SHA-256 of the page's visible text) on every check so we can spot when a vendor edits its terms.
| Page | Checked | Fingerprint |
|---|---|---|
| https://support.monday.com/hc/en-us/articles/23227256685842-AI-FAQs | Oct 17, 2026 | 1abea2c7de6a… |
| https://monday.com/w/ai-trust-center | Oct 17, 2026 | 861edbfc97f5… |
| https://monday.com/trustcenter | Oct 17, 2026 | cd827f51d3a3… |
Compare with
- Airtable AI Doesn't train
- Asana AI Doesn't train
- Atlassian Rovo / Atlassian Intelligence Not stated
- ClickUp Brain Not stated
- Notion AI Doesn't train
See all Productivity tools · Why AI training on your data matters · How we source and verify this