Not legal advice · Summaries of vendors' public pages, which change often. Verify with the vendor and your contract before relying on anything here.
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Does Synthesia train on your data? (Business plans)

Business plan Synthesia · Video · Last verified

Doesn't train by default

Doesn't train on business data by default.

Short answer: No

Synthesia does not use Customer Data, including inputs or outputs, to pre-train its AI Components; fine-tuning only on customer instruction.

Source: synthesia.io/legal/ai-governance-practices

Why this matters: A "no" keeps your prompts and files out of Synthesia's models, where they couldn't be removed later. Confirm it covers the plan you use. Why training matters →

4/7 assurances found·7 of 9 fields confirmed from vendor pages

Below: retention, SOC 2, ISO 27001/42001, DPA, BAA, data residency and zero-retention for Synthesia, each linked to Synthesia's own page.

Summary of Synthesia's public pages as of Oct 17, 2026. Not legal advice: terms vary by plan and contract and can change. Confirm with Synthesia before relying on it.

Trains on your data by default

No

Synthesia does not use Customer Data, including inputs or outputs, to pre-train its AI Components; fine-tuning only on customer instruction.

Source:

Data retention

Customer-managed retention settings

Customers manage retention and export settings; data deleted upon leaving.

Source:

SOC 2 Type II

Yes

SOC2 Type II.

Source:

ISO/IEC 27001

Yes

ISO/IEC 27001:2022.

Source:

ISO/IEC 42001

Yes

ISO/IEC 42001:2023.

Source:

DPA available

Yes

Data Processing Agreement.

Source:

BAA / HIPAA

Unknown

Not stated on the Synthesia pages we checked.

Pages checked:

Data residency options

No

Fixed region: Customer Data stored in the EU (Ireland) on AWS; no region choice stated.

Source:

Zero-retention option

Unknown

Not stated on the Synthesia pages we checked.

Pages checked:

Vendor pages we monitor for this tool

We save a fingerprint (SHA-256 of the page's visible text) on every check so we can spot when a vendor edits its terms.

PageCheckedFingerprint
https://www.synthesia.io/securityOct 17, 20264a9dcf3e3241…
https://www.synthesia.io/legal/ai-governance-practicesOct 17, 202633efad90f7f6…
https://www.synthesia.io/legal/security-practicesOct 17, 2026828331fd0f01…

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