Not legal advice · Summaries of vendors' public pages, which change often. Verify with the vendor and your contract before relying on anything here.
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Does Zapier AI train on your data? (Business plans)

Business plan Zapier · Automation · Last verified

Doesn't train by default

Doesn't train on business data by default.

Short answer: No

"We don't train on the data that runs through your workflows, on any plan." Zapier may learn from workflow structure (not contents); Enterprise auto opted out, others can opt out by form.

Source: zapier.com/security-compliance

Why this matters: A "no" keeps your prompts and files out of Zapier's models, where they couldn't be removed later. Confirm it covers the plan you use. Why training matters →

3/7 assurances found·6 of 9 fields confirmed from vendor pages

Below: retention, SOC 2, ISO 27001/42001, DPA, BAA, data residency and zero-retention for Zapier AI, each linked to Zapier's own page.

Summary of Zapier's public pages as of Oct 17, 2026. Not legal advice: terms vary by plan and contract and can change. Confirm with Zapier before relying on it.

Trains on your data by default

No

"We don't train on the data that runs through your workflows, on any plan." Zapier may learn from workflow structure (not contents); Enterprise auto opted out, others can opt out by form.

Source:

Data retention

Custom data retention

Custom data retention controls.

Source:

SOC 2 Type II

Yes

SOC 2 (Type II) and SOC 3.

Source:

ISO/IEC 27001

Unknown

Not stated on the Zapier pages we checked.

Pages checked:

ISO/IEC 42001

Unknown

Not stated on the Zapier pages we checked.

Pages checked:

DPA available

Yes

DPA-backed processor terms with SCCs.

Source:

BAA / HIPAA

Unknown

Not stated on the Zapier pages we checked.

Pages checked:

Data residency options

No

Data stored on AWS in the United States.

Source:

Zero-retention option

Yes

Zapier uses OpenAI's zero data retention feature.

Source:

Vendor pages we monitor for this tool

We save a fingerprint (SHA-256 of the page's visible text) on every check so we can spot when a vendor edits its terms.

PageCheckedFingerprint
https://zapier.com/security-complianceOct 17, 20265418bc1ffa60…
https://zapier.com/legal/automation-platform-informationOct 17, 20267c7ac9af5249…
https://trust.zapier.com/Oct 17, 202692b6a0dcce74…

Compare with

  • Adobe Firefly Doesn't train · Design, same training default
  • Airtable AI Doesn't train · Productivity, same training default
  • Amazon Bedrock Doesn't train · Model API, same training default

See all Automation tools · Why AI training on your data matters · How we source and verify this