Does Miro AI train on your data? (Business plans)
Doesn't train by default
Doesn't train on business data by default.
"Miro doesn't use customer data for training or refining models." Enterprise would be opt-in only if this changes; Free-plan AI interaction data is used for feature improvement (not model training).
Why this matters: A "no" keeps your prompts and files out of Miro's models, where they couldn't be removed later. Confirm it covers the plan you use. Why training matters →
Below: retention, SOC 2, ISO 27001/42001, DPA, BAA, data residency and zero-retention for Miro AI, each linked to Miro's own page.
Trains on your data by default
"Miro doesn't use customer data for training or refining models." Enterprise would be opt-in only if this changes; Free-plan AI interaction data is used for feature improvement (not model training).
- help.miro.com/hc/en-us/articles/11277533556626-Miro-AI-Admin-security · checked Oct 17, 2026
Data retention
Miro AI data isn't retained; customer content purged 30 days after contract termination.
- trust.miro.com · checked Oct 17, 2026
ISO/IEC 42001
Trust Center lists ISO 42001 (miro.com footer says 'ISO 42001 READY').
- trust.miro.com · checked Oct 17, 2026
DPA available
Customer Data Processing Addendum.
- miro.com/legal/ai-features-addendum/ · checked Oct 17, 2026
BAA / HIPAA
Not stated on the Miro pages we checked.
- help.miro.com/hc/en-us/articles/11277533556626-Miro-AI-Admin-security · checked Oct 17, 2026
- miro.com/legal/ai-features-addendum/ · checked Oct 17, 2026
- trust.miro.com · checked Oct 17, 2026
- miro.com/trust/ · checked Oct 17, 2026
Data residency options
Data at rest in EU, US or AU per residency setting; AI interactions may be processed out of region.
- help.miro.com/hc/en-us/articles/11277533556626-Miro-AI-Admin-security · checked Oct 17, 2026
Zero-retention option
"Data isn't retained and isn't used to train AI models."
- help.miro.com/hc/en-us/articles/11277533556626-Miro-AI-Admin-security · checked Oct 17, 2026
Vendor pages we monitor for this tool
We save a fingerprint (SHA-256 of the page's visible text) on every check so we can spot when a vendor edits its terms.
| Page | Checked | Fingerprint |
|---|---|---|
| https://help.miro.com/hc/en-us/articles/11277533556626-Miro-AI-Admin-security | Oct 17, 2026 | 7d0fbe197e65… |
| https://miro.com/legal/ai-features-addendum/ | Oct 17, 2026 | 39b074ff1b7f… |
| https://trust.miro.com/ | Oct 17, 2026 | f1a7474e0693… |
| https://miro.com/trust/ | Oct 17, 2026 | f1a7474e0693… |
Compare with
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See all Collaboration tools · Why AI training on your data matters · How we source and verify this