Does Meta AI (app, WhatsApp, Instagram, Messenger) train on your data?
Trains by default
Trains on some business data by default, with no opt-out stated.
Meta says it uses your AI interactions to improve AI at Meta. No setting to stop this was found on the pages checked (EU/UK objection rights were not checked).
Why this matters: Data used for training can't be pulled back out of a trained model, so check exactly what Meta uses before you roll it out. Why training matters →
Covers: Free. Compliance fields (SOC 2, ISO, DPA, BAA) have not been checked yet for personal plans.
Trains on your data by default
Meta says it uses your AI interactions to improve AI at Meta. No setting to stop this was found on the pages checked (EU/UK objection rights were not checked).
- meta.com/help/artificial-intelligence/2457110494637611/ · checked Nov 9, 2026
“Meta uses your interactions with AIs to improve AI at Meta.”
- facebook.com/legal/ai-terms · checked Oct 18, 2026
“including how we use your interactions with AIs to personalize your experiences and ads, and improve AI at Meta.”
Can you turn training off?
No in-app training opt-out found on the pages checked. Regional objection rights (EU/UK) not checked.
Data retention
- facebook.com/legal/ai-terms · checked Oct 18, 2026
“When information is shared with AIs, the AIs will sometimes retain and use that information. Do not share information that you don’t want the AIs to use and retain, such as information about sensitive topics.”
Retention after you delete
You can delete all chats and media in Meta AI settings, but the terms warn this may not remove Meta's copy.
- facebook.com/legal/ai-terms · checked Oct 18, 2026
“Depending on how you use AIs, deleting individual messages, entire threads, or even your account may not delete our copy of your personal information”
- meta.com/help/artificial-intelligence/2457110494637611/ · checked Nov 9, 2026
“Tap Delete all chats and media > Delete all.”
Human review of chats
Except chats using Private Processing.
- facebook.com/legal/ai-terms · checked Oct 18, 2026
“In some cases, Meta will review your interactions with AIs, including the content of your conversations with or messages to AIs, and this review may be automated or manual (human).”
Temporary / incognito chat
No temporary chat mode found. Private Processing (WhatsApp) not researched in this pass.
Data location
Not stated on any vendor page we checked.
SOC 2 Type II
Not checked in this personal-plan research pass (consumer/business compliance docs not reviewed).
ISO/IEC 27001
Not checked in this personal-plan research pass (consumer/business compliance docs not reviewed).
ISO/IEC 42001
Not checked in this personal-plan research pass (consumer/business compliance docs not reviewed).
DPA available
Not checked in this personal-plan research pass (consumer/business compliance docs not reviewed).
BAA / HIPAA
Not checked in this personal-plan research pass (consumer/business compliance docs not reviewed).
Zero-retention option
Not checked in this personal-plan research pass (consumer/business compliance docs not reviewed).
Vendor pages we monitor for this tool
We calculate a code from the page’s visible text each time we check it (a SHA-256 fingerprint). Changes to that code help us spot edits to the vendor’s terms.
| Page | Checked | Fingerprint |
|---|---|---|
| https://www.meta.com/help/artificial-intelligence/2457110494637611/ | Nov 9, 2026 | c259a0e4a3eb… |
| https://www.facebook.com/legal/ai-terms | Nov 9, 2026 | 8dbc2df4c1cf… |
Compare with
- ChatGPT (Free / Plus / Pro) Trains by defaultPersonal
- Claude (Free / Pro / Max) You choose at signupPersonal
- DeepSeek (app & web chat) Trains by defaultPersonal
- Gemini app (personal Google account) Trains by defaultPersonal
- Grok (grok.com / Grok app) Trains by defaultPersonal
- Microsoft Copilot (personal Microsoft account) Depends on app versionPersonal
See all Assistant tools · Which AI tools don't train on your data? · Why AI training on your data matters · How we source and verify this